Copyright (c) 2007 Blue Whale Arts here All Rights Reserved
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, and how to contact us if you have any concerns. Your Information is never shared to anyone.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
The information we collect is used to fill order, to contact buyers if they have questions, or to send email with special offers.
This site is hosted by Yahoo! Store. Yahoo! Hosts the store pages, ordering system, and order data. Yahoo! Automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! Also Automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! Uses this information.
Payment Methods
You may pay for your order through PayPal, or if you prefer, I can take credit card information over the phone or personal check or money/cashiers check. (orders will ship two weeks after receipt of check). Please contact us if you have any questions. You may go through and create an order and instead of going through the full checkout process, print the order out, and fax it to me with your Name, mailing address, shipping address, e-mail and day and evening phone numbers. FAX number 603-679-1961 I will then call you with your total amount and take your credit card number over the phone and/or you may send a check in. Or you may copy and past the order and e-mail it to CustomerService@bluewhalearts.com.
Shipping & Handling Charges
Shipping Policy: Effective as of5/16/09:
Orders are shipped: USPS: Priority Mail, First Class* or Parcel Post**. * First Class -Shipping charges will be adjusted to $4.00 when your order is processed. **Parcel Post - is used for items that must go ground i.e. Tria Inks or other inks, paints dyes etc as per shipping guidelines. Or pending on the item and weight we may choose to send the item UPS.
Return Policy
If you are not 100% satisfied with your item(s). Please contact us at 603-679-1961 or Leah@bluewhalearts.com and you may return the item in questions for one of equal value or for a refund when the item is received in the condition in which it was sent. I must be notified within 10 days of receipt of the item.